Please refer to our online sizing charts for guidance. In order to work out the most appropriate size, we recommend that you lay an exsiting garment flat on the ground and measure the front only in centimetres as per positions A, B & C in the sizing images.
What is my size?
Can I exchange an item?
KCS have a 30-day return policy. Items sent back to us without a request to return, will not be accepted. Items must be unworn, unused, with tags and in the original packaging, with receipt or proof of purchase enclosed. Please include a copy of your order number/invoice, to allow us to identify the order as yours.
How long should my order take?
ROI - Bespoke items 15-20 days.
ROI - Regular Items 3-5 working days after dispatch.
Northern Ireland / UK - 5-10 working days after dispatch.
Europe - 10-15 days after dispatch.
Worldwide- 15/20 days after dispatch.
Can I collect my order ?
Our factory is not open to the public and all orders placed online are sent out by DPD. Unfortunately we do not offer a collection service.
Can I come in and try an item?
We are a factory/online store only and are not open to the public. We do not have the facility for dressing rooms. Please refer to our online size guides KCS Size Guide – KC Sportsto help you choose the size you require or contact email@example.com
How long will my refund take?
It may take up to 21 days for your bank or credit card company to process the refund.
How do I return an item?
Please inform us by email firstname.lastname@example.org any item you intend to return, within 30 days of taking delivery.
Non refundable items?
Unless the product you received is faulty, we are unable to offer an exchange/refund on the following items:
Any personalised items: embroidered/printed with a name, initials, logos or numbers, club/school crest
Customised “made to order” garments/items, which include all embroidered/printed clubs/school crests/logos
Special orders and sale items
Club shop items
Please inspect your order upon receipt and contact us immediately at email@example.com, if the item is defective, damaged or if you have received the wrong item. We will evaluate the issue, and make it right.
We use a courier service provided by DPD or DHL.
Orders in the Republic of Ireland and Northern Ireland are delivered by DPD who will send a tracking link to you via text on the day of delivery. The link will take you to their website where you can monitor the progress of your order delivery. Full tracking details will be sent by email after the order is dispatched and your order can be tracked via https://dpd.ie
If your order has not yet been dispatched you can check on the status of your order with us any time by contacting us directly by firstname.lastname@example.org or phone us on +353 (0) 44 934 5556.