Please refer to Size charts on our website 

Club shop products are bespoke and manufactured after you place your order THESE CANNOT BE EXCHANGED.

Products from our COLLECTIONS range can be exchanged once they are not personalised.

Many of our Order Window products are manufactured to order, with a standard production lead time of approximately 7–12 working days.

The relevant production information will be clearly displayed when purchasing.

Please note that production time is separate from delivery time. The 7–12 working day timeframe refers to the time required to manufacture your order before it is dispatched.

During peak production periods, lead times may be longer.

Our factory is not open to the public and all orders placed online are sent out by our delivery partners (See Shipping Policy). Unfortunately we do not offer a collection service.

KCS is not open to the public .We are a factory / online store facility only .

It may take up to 21 days for your bank or credit card company to process the refund.

Please inform us by email sales@kcsportswear.ie of any item you intend to return, within 30 days of taking delivery.

*Note: Bespoke / Personalized items CANNOT BE RETURNED as per our Return/Exchange/Refund Policy.

Unless the product you received is faulty, we are unable to offer an exchange/refund on the following items:

Any personalised items: embroidered/printed with a name, initials, logos or numbers, club/school crest.

Customized “made to order” garments/items, which include all embroidered/printed with clubs or school crests/logos.

Special orders and sale items.

Club shop items.

Please inspect your order upon receipt and contact us immediately at sales@kcsportswear.ie if the item is defective, damaged or if you have received the wrong item. We will evaluate the issue, and make it right.

We use a courier service provided by AnPost DPD or DHL.

Note: Most of our products are bespoke / made to order. Check our How long before I receive my order? before contacting KCS.

Orders in the Republic of Ireland and Northern Ireland are delivered as per our shipping policy with help of our delivery partners and you will receive a tracking link via email/text on the day of dispatch. The link will take you to their website where you can monitor the progress of your order delivery. 

If your order has not yet been dispatched you can check on the status of your order with us any time by contacting us directly by emailing at sales@kcsportswear.ie in below format:

Subject - Order No. [Your Order Number]

Your message